Refund policy

Return & Refund Policy

We want you to love your purchase! If you're not completely satisfied, we’re here to help.

10-Day Hassle-Free Returns

You have 10 days from the date you receive your order to request a return.

How to Request a Return

You can easily request a return or refund by WhatsApping us at 9220236707. Just share your order details, and we'll guide you through the simple return & refund process.

If you need any assistance, reach out via WhatsApp at 9220236707. We're here to resolve your concerns quickly and easily!

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Damaged or Incorrect Items?

We’re sorry if you received a damaged, defective, or incorrect item! Please check your order upon delivery and contact us immediately via WhatsApp at 9220236707, so we can make it right.

We’ll help you resolve the issue quickly and ensure you’re satisfied.

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Special Note for European Union Customers

If your order is being shipped to the EU, you have a 14-day cooling-off period to return the item for any reason. The product must be unused, with tags, and in original packaging, along with proof of purchase.

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Refunds

Once we receive your return, our executive will get in touch with you to resolve the issue. If the issue cannot be resolved, we will proceed with processing your refund.

Refunds will be processed within 2-3 business days to your original payment method.

💡 Important: Banks and credit card companies may take additional time to reflect the refund in your account.

📞 If more than 15 business days have passed and you haven’t received your refund, please contact us via WhatsApp at 9220236707.

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We appreciate your trust in Avataar Studio and are always here to help! 😊